Why Every Agency Needs a Jo

We always knew how important our Jo is. But the truth is, it runs deeper than that.

Having an Operations Manager isn’t just about keeping an agency like ours in line. It’s about adding an extra layer of support that strengthens how we already work and gives our clients something few other agencies can offer.

Our team is brilliant at organisation. We plan campaigns, juggle deadlines and keep client work moving at pace every day. But having an Operations Manager takes that to another level. Jo gives us the structure behind the scenes that frees the team up to focus even more on creativity and delivery, knowing there’s someone keeping a close eye on the bigger picture.

Most agencies will give you an account manager, which is important for day-to-day contact. But that traditional model can feel a little old school. Today’s clients need an agile agency where creative ideas are backed up with the systems to deliver them properly.

That’s where we’re different. With an Operations Manager actively involved in client work, nothing slips through the cracks. For us, it means the agency runs at its very best. For our clients, it means they get the reassurance of creativity combined with consistency and reliability.

Lots of agencies will sell you ideas. Fewer can offer you the added value of an Operations Manager as part of the package. For us, it’s that combination of creativity, organisation and agility that sets us apart – and helps our clients get the most out of working with us.